How We Work

ProAthlete.pk is an online shop for cricket equipment, run from Shop No. 8, 10th Floor, Al-Hafeez Heights, 65-D-I Gulberg, Lahore, Pakistan. We are a CA Sports dealer. Our catalogue is CA Sports and CA International equipment, including the CA Gold and CA Pro ranges: bats, pads, gloves, helmets, balls, shoes, bags and accessories. We also supply our own-label team kit, such as jerseys and tracksuits, for bulk orders.

We sell to individual players, and to clubs, schools and academies buying for a whole team. Every sale is made through this website, priced in Pakistani Rupees (PKR), and delivered to an address in Pakistan.

We are the seller on every order. We do not run a marketplace or collect payments on behalf of other sellers.

1. You browse the catalogue, choose a product and its size or variant, and add it to your cart.
2. At checkout you enter your name, delivery address, email and phone number. We work out the delivery charge from the parcel's weight, size and destination, and show it to you before you pay.
3. You choose an online payment method and pay the full order amount, products plus delivery, on our payment partner's secure page. Section 3 explains this step.
4. When the payment partner confirms the payment, we create your order and email you a confirmation with your order number.
5. We pack the order in Lahore and hand it to our courier, PostEx, within 1–2 business days.
6. PostEx delivers to 650+ cities and towns across Pakistan, usually 3–5 business days after dispatch. You can follow the parcel on our Track Order page.
7. If something is wrong with the order, you can request a return within 7 days of delivery (see section 4).

Team kit follows the same steps. Larger or customised team orders can be quoted first through our Bulk Orders page.

We take payment online, before dispatch, for the full value of the order. We do not offer cash on delivery.

Payments are processed by licensed Pakistani payment gateways, PayFast and RapidGateway. When you press Pay Securely at the end of checkout, we send the order amount and our order reference to the gateway, and you are taken to the gateway's secure payment page. Depending on the method you pick there, you pay by debit or credit card, bank account, mobile wallet such as JazzCash or EasyPaisa, or Raast. You are then returned to our website.

You enter your card or account details on the gateway's page, not on ours, so we never see or store them.

We create your order only after the gateway confirms the payment to our server directly; being sent back to our website does not by itself count as payment. If a payment fails or you cancel it, no order is created and you can try again or choose another method.

We use the gateway only to collect payment for orders placed on this website. We do not keep cards on file or take recurring payments. Refunds are paid back through the same gateway, as described below.

You can return an item within 7 days of delivery if it is unused and in its original packaging. Every return or damage claim needs an unboxing video.

Approved refunds are paid through the same payment gateway, to the card, account or wallet you paid with, within 5 to 7 business days of us receiving the returned item. If we cannot deliver to your address, we contact you before dispatch and refund the order in full.

The full terms are in our Return & Refund Policy and Shipping Policy.

Shop No. 8, 10th Floor, Al-Hafeez Heights, 65-D-I Gulberg, Lahore, Pakistan
Email: info@proathlete.pk
Phone / WhatsApp: +92 339 2845383
Hours: Mon–Sat, 9:00–18:00 PKT